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Welcome

New Patients
at Southwest Chiropractic

Welcome to Southwest Chiropractic and Holistic Wellness, where we offer natural wellness care to patients of all ages seeking pain relief or simply greater vitality.

“Our team is committed to getting to know you, helping you feel better and supporting your journey toward lasting health.”
Dr. Carlos A. Carlo Torres speaking with a patient at Southwest Chiropractic in San Juan, PR
Before your visit

How to Prepare

Follow these simple steps to make your first visit as smooth as possible.

New Patient Forms

Complete the forms before your consultation. If you cannot complete them online, arrive 15–20 minutes early to fill them out at the clinic. The third-party forms may be in Spanish.

Insurance Information

Bring your health insurance card. We accept most plans and offer CareCredit. We verify your coverage before the visit.

Comfortable Clothing

Wear comfortable clothes for the postural exam and evaluations.

Allow Enough Time

Plan for 30–45 minutes for the full evaluation and health history.

Bring Your Questions

Write down anything you want to ask your doctor to make the most of your visit.

Medical History

Bring previous imaging (X-rays or MRI) and medical reports if you have them. They help us personalize your care.

Online intake forms are provided by a third party and may be in Spanish. View patient forms (Spanish).

First visit

The Initial Consultation

As soon as you come through our door, we will greet you warmly by name. You will then meet one of our professionals in an exam room. We will discuss your health history, current concerns and wellness goals.

We perform noninvasive neurological, orthopedic and muscular assessments, followed by spinal and chiropractic evaluations and organ reflexology.

Using everything we learn, we begin to design your personalized care plan.

  • Review of health history and wellness goals
  • Postural evaluation
  • Neurological, orthopedic and muscular tests
  • Spinal and chiropractic evaluation
  • Organ reflexology
Initial chiropractic consultation

Estimated time

30–45 min

First consultation

Report of findings and care plan

Second visit

Your care plan

Second visit

The Report of Findings

Your second visit is your Report of Findings. We review your exam results and wellness goals together.

Based on this information, we present your suggested care plan. Discussing the plan and financial options completes your new-patient process.

  • Detailed review of all examination results
  • Discussion of your wellness goals
  • Personalized recommended care plan
  • Insurance and financial planning options

Insurance and Payment Options

We want access to care to be straightforward. We work with most insurance plans.

Most Insurance Plans

We accept most health insurance plans in Puerto Rico. We verify your coverage before your appointment.

CareCredit

We offer flexible financing through CareCredit so you can begin care without delay.

Urgent Appointments

We do our best to accommodate same-day visits when you need them.

Ready to begin?

Take the first step toward feeling better. Our team is ready to guide you.

Message us